Frequently
Asked Questions

For international orders, our minimum order value is USD 5,000. For local (Indonesia) orders, it’s Rp 10,000,000. This applies to all our products — furniture, home décor, and handcrafted items. We also accept small batches and one-off custom pieces based on availability.

All items are securely packed using international export standards with cardboard and bubble wrap, as well as wooden crates or pallets when needed, to ensure protection during transit.

Lead time depends on the order size and product type, but typically ranges from 3 to 8 weeks. For custom orders or large quantities, we’ll confirm an exact timeline after order confirmation.

Absolutely. We provide all necessary export documents including invoice, packing list, Bill of Lading, and Certificate of Origin if required.

Yes, we accept sample orders and small quantities for your initial evaluation. Please contact us for sample pricing and shipping details.

Yes. Sustainability is at our core. We use eco-fiendly materials and ethical, low-impact crafting methods.

Yes. We can arrange factory visit in Indonesia or share photos/videos of the production process upon request.

Yes, we ship our furniture and handicrafts worldwide. Whether it’s a full container (FCL) or a smaller consolidated shipment (LCL), we work with trusted freight forwarders to ensure safe and timely delivery. Our export globally to countries including the US, UK, Canada, Australia, Germany, France, Netherlands, Japan, South Korea, Italy, and China.

We primarily use natural materials such as teak wood, mahogany, rattan, bamboo, jute, terracotta, ceramics, and cotton linen.

Yes, we welcome custom orders. You can request specific sizes, finishes, or even submit your own designs.

Yes. Every item we offer is handcrafted by skilled artisans in Indonesia, such as Jepara and Bali — areas well known internationally for their exceptional craftsmanship. All our products are made using natural and sustainable materials.